FAQs

Are you really going to do "everything" for me?

Yes and No. We will take care of all the technical work involved in website building. Your responsibilities will still be working with us to plan what your website content will be.

You will still be responsible for providing us what content you will want on your website. While we can create the generic website statements/pages where needed, things that are specific to your company will need to be provided.

Do I have to meet with you in person in order to work with you?

Not always. Sometimes we get contacted by clients who live to far away for us to meet in person. Depending on the size of the project, we are still able to work with you easily over the phone, computer, or email.

If we feel like the project is going to require us to have to be able to meet in person, we will kindly notify you that we may not be the best team to work on your project.

What if I don't know what I want?

If you are un-sure of what you want in your website, find a marketing company who specializes in creating marketing plans to assist you in planning our your website.

We know of a few companies who could assist you in planning out your business marketing strategy. Contact us if you would like us to send you a referral.

Am I going to lose control over my own current website?

No. We want you to be in as much control as you would wish. If you want us to just be your website administrators who make small changes for you when needed, give us editing access to your current website platform. We will not change anything on your website without your permission or notification first.

Is there a limit to the number of updates each month on my site?

If you sign up for one of our website care plans, you will have the ability to have unlimited update requests from us for a monthly fee. The fees vary depending on the website and the type of updates that are foreseen to be made.

What happens if you end up managing my website as well as one of my competetors' website?

While this type of situation is rare, there may come a time where we will be managing websites for companies who rival each other. What does that mean for us? Nothing. We are a third party who only wants to make sure your website is running and up to date.

What are the startup and monthly costs?

All of this is decided during the first meeting we setup with our new clients.

Do I have to have my own artwork?

If you do not have your own logo or photos to provide, we are able to help you create and/or gather those things for you; however, an extra will be applied to your overall project bill.

Who updates my website?

If you want to be able to update your own website, we will make sure to create your website using a CMS system behind the scenes which you will have access to. If you would rather us update your website for you, we will be more than happy to do that for you through our website care plan.
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